COVID-19 Assessment Centre
What You Need to Know
The Assessment Centre is open from Monday to Saturday.
Messages are retrieved from our answering machine Monday to Friday, from 9:00 am until noon. Due to a surge in call volumes the mailbox to accept messages will fill up and you may have difficulty getting through. We are working hard to increase its capacity.
The Centre is being operated by physicians and staff from Almonte General Hospital, Carleton Place & District Memorial Hospital and Lanark County Paramedic Service, in partnership with the Leeds, Grenville & Lanark District Health Unit (LGLDHU). This Centre is exclusively for the purpose of COVID-19 assessments.
Patients must make an appointment. No walk-in patients can be accommodated.
We do not
guarantee that results will be back to meet the 72 hour testing window
requirement for out of country travelers.
Where is the Assessment Centre?
- The Assessment Centre is at the corner of Spring Street and State Street in the brick building behind the Almonte General Hospital Emergency Department.
- Parking is available at the Centre. There is signage to provide instructions for patients.
- Please note that there is no access to Almonte General Hospital from this area.
Who Can Be Tested?
We do not test children 2 years or under at our Drive Thru testing environment. Please call your local family physician/ nurse practitioner to arrange local assessment or if under 6 months of age, please go to CHEO emergency department. If over 6 months of age, there is a dedicated CHEO team at Brewer Park in Ottawa.
- Anyone concerned about exposure to COVID-19
- There are otherwise no restrictions on who may access a COVID test.
How Do I book an appointment?
- If you are
asymptomatic or have mild symptoms and are seeking a test, please call 613-325-1208
and leave a message. A COVID-19 Assessment Centre scheduler will call you back
to book an appointment. The
return call will come from a private/unknown number.
- Messages are
retrieved from 9:00 am until NOON Monday to Friday. Due to a surge in call volumes the mailbox to accept messages will fill up and you may not be successful in leaving a message. If you are unable to get through, please consider
accessing an alternate COVID Assessment Center. We are continuing to
- For local
children 2 years or under, please call your family physician/ nurse
- If you have
moderate or severe symptoms, please call your family physician/ nurse
practitioner/telehealth, or present to a hospital emergency room/call 911,
depending on symptom severity. Local physicians in Almonte and Carleton
Place staff a referral-based Care Clinic, dedicated to servicing the care
needs of their patients. For moderate symptoms requiring a physician
assessment, you may also consider accessing an alternate COVID Assessment
- As this is a
novel and emerging virus, please access the government screening tool for
an up-to-date list of COVID symptoms.
What happens at the Assessment Centre?
- You will be tested using a swab.
- Most testing is performed via our Drive Thru service.
- Care Clinic patients will be asked to sanitize their hands and wear a mask. Only essential accompaniment is permitted (eg translator for language barrier).
- Please bring your health card or one piece of identification.
How do I cancel a previously booked appointment?
- To cancel a previously booked appointment, please email email@example.com
- Please include your name, date of birth, health card number and date of appointment in your email content.
How do I access
my test results?
- If you have a current Ontario Health Card, please go to the government's online portal to access your COVID-19 lab test results.
Find the self-serve portal here.
- Results will be available 2-7 days after you are tested. If it has been OVER 7 days, you can contact the Health Unit at 1-800- 660-5853 x 2222.
- We do not guarantee that results will be back to meet the 72 hour testing window requirement for out of country travelers.
- If you have a red/white health card or live outside of Ontario, please email firstname.lastname@example.org. Include your name, date of birth, health card number, and the date of your test in the email content.
- Of note, ALL Positive Tests will be followed up by the Health Unit.